PRIVACY POLICY

Last updated September 01, 2024

This Privacy Notice for TAL SERVICE SOLUTIONS LIMITED (doing business as TAL Services) (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at https://www.talservices.co.uk, or any website of ours that links to this Privacy Notice
Download and use our mobile application (TAL), or any other application of ours that links to this Privacy Notice
Use TAL, a mobile platform which aims to provide adequate welfare to mobile workers in the field
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at admin@talservices.co.uk.

SUMMARY OF KEY POINTS

What personal information do we process?
When you use our Services, we may process personal information depending on how you interact with us and the Services.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we collect any information from third parties?
We do not collect any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with law.
When and with whom do we share personal information?
We may share information in specific situations and with third-party service providers.
How do we keep your information safe?
We use organisational and technical measures, but no system is 100% secure.
What are your rights?
Depending on your location, you may have rights regarding your personal information.
How do you exercise your rights?
The easiest way is by visiting http://www.talservices.co.uk/contact-us.

What information do we collect?
How do we process your information?
What legal bases do we rely on to process your personal information?
When and with whom do we share your personal information?
What is our stance on third-party websites?
Do we use cookies and other tracking technologies?
How long do we keep your information?
How do we keep your information safe?
Do we collect information from minors?
What are your privacy rights?
Controls for Do-Not-Track features
Do we make updates to this notice?
How can you contact us about this notice?
How can you review, update, or delete the data we collect from you?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

Names
Phone numbers
Email addresses
Mailing addresses
Usernames & passwords
Contact preferences
Billing addresses
GPS location & tracking information

Sensitive information: None.

Application data (if you use our app):

Geolocation information
Mobile device access (e.g., Bluetooth, calendar, SMS, sensors)
Device data (ID, OS version, model, IP address, carrier, etc.)
Push notifications (optional)

Automatically collected information

IP address
Browser/device characteristics
Language preferences
Referring URLs
Usage data (logs, error reports, crashes)
Location data (precise or imprecise)

Google API use: We comply with Google API Services User Data Policy.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

Facilitate account creation and management
Deliver services
Respond to inquiries/support requests
Send administrative information
Fulfil/manage orders, payments, and returns
Protect vital interests (e.g., prevent harm)

3. WHAT LEGAL BASES DO WE RELY ON?

Consent (you can withdraw anytime)
Performance of a contract
Legal obligations
Vital interests

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Vendors, consultants, service providers
AI platforms, cloud services, analytics providers, marketing tools
Business transfers (e.g., mergers, acquisitions)
Google Maps APIs (location validation)
Affiliates & business partners
Offer Wall providers (third-party rewards/ads)

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

We are not responsible for third-party sites or services linked to our Services.

6. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

Yes. Cookies, beacons, pixels, and analytics tools (e.g., Google Analytics).

See our Cookie Notice: https://talservices.co.uk/cookie-policy/.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain data up to 72 months after account termination, unless required by law.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use reasonable organisational and technical measures. However, no system is 100% secure.

9. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not knowingly collect or market to children under 18.

10. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location (EEA, UK, Switzerland), you may have the right to:

Access
Rectify
Erase
Restrict processing
Data portability
Object to processing

You may also:

Withdraw consent
Opt out of marketing communications

11. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track signals.

12. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we update this Privacy Notice periodically.

13. HOW CAN YOU CONTACT US?

By email: admin@talservices.co.uk

By post:
TAL SERVICE SOLUTIONS LIMITED
Data Protection Officer
Unit 1, Spring Lane South
Malvern, England WR14 1AT
England

UK Representative:
Mr. Stuart Drinkwater
Unit 1, The Park, Spring Lane South
Malvern, Worcestershire WR14 1AT, England

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You may request access, corrections, or deletion by visiting:
http://www.talservices.co.uk/contact-us

Privacy Policy